Contract visualization & document design
I create templates, explanatory visualizations, and systems of icons to make contracts, contract guides, and other complex (legal) documents usable, engaging, and in line with your business goals. I work on document structure and organization to ensure that the information is presented from a point of view that makes sense with the users. I develop design pattern libraries and style guides. Additionally, I conduct user research and testing to ensure that the (re)design project meets its goals.
Legal design, service design & innovatioN
Sometimes improving documents is just the first step towards more radical change – this is where legal design enters the picture. Legal design is the application of design thinking to the field of law, in order to make its systems, processes, and documents more useful, usable and transparent for all the stakeholders involved. With my expertise in user-centered design, design thinking, and experimentation-driven service development (I taught these subjects at Aalto University for 5+ years), I can help you create and prototype new processes, flows of information, offerings, and customer touchpoints.
Workshops, talks, training
I am an experienced lecturer and workshop facilitator, and I can provide tailor-made workshops, lectures, and coaching sessions to support all your legal design and contract design needs. I am the creator of Legal Design Jam™, a hands-on, full-day workshop to ideate and prototype solutions to improve legal documents.